1. Information We Collect

We collect the following categories of personal information:

• Contact Information: Name, email address, phone number, organization name.
• Account Information: Username, password (hashed/encrypted).
• Payment Information: Collected and processed by Stripe (we do not store credit card details).
• Usage Data: IP address, browser type, device information, pages visited (via Google Analytics).
• Communications: Information you provide through contact forms, job listings, or business listings.

2. How We Collect Information

• When you create an account or purchase a membership.
• When you submit forms for jobs or business listings.
• Through Stripe for payment processing.
• Automatically via cookies and analytics tools (e.g., Google Analytics).

3. How We Use Information

We use your information to:

• Provide and manage memberships.
• Process payments securely.
• Publish job or business listings you submit.
• Respond to inquiries and provide support.
• Analyze site usage to improve our services.

4. Sharing of Information

We do not sell your personal information. We share information only as needed with:

• Stripe: For payment processing.
• Google Analytics: For website analytics.
• Service providers assisting in operating our website.

5. Cookies and Tracking

We use cookies to:

• Maintain user sessions.
• Analyze site traffic with Google Analytics.

You can control cookies through your browser settings.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Request access to the personal information we have about you.
• Request deletion of your personal information (subject to certain exceptions).
• Know what categories of personal information we collect and share.

To make a CCPA request, email us at admin@svcn.org.

7. Security

We use reasonable security measures to protect your information. No system is 100% secure.

8. Third-Party Links

Our Site may contain links to other sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

Silicon Valley Council of Nonprofits
1400 Parkmoor Ave, Suite 130
San José CA, 95126
Email: admin@svcn.org
Phone: (408) 260-3915

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