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The Chief Operations Officer (COO) leads all core programming, and is essential in designing and implementing the agency’s vision and mission. As a member of the Senior Executive Team, the COO reports to and works with the CEO, alongside the Chief Development Officer, the Chief Administrative Officer, the Chief Finance Officer, and the Chief Human Resources Officer. The CEO, in turn, focuses on inspiring the commitment of staff, volunteers, and the community to the vision, values, mission, and strategic direction of the organization and leads the outward-facing business for Catholic Charities - raising funds, awareness and policy support for the agency, participating in strategic alliances while guiding the overall success of the agency.

The Chief Operations Officer (COO) oversees and manages Catholic Charities’ core programming of over $50M operating budget and more than 500 program staff members. The COO is responsible for leading, designing, and implementing effective methods to disrupt poverty; coordinating and integrating programs through a client-centric approach; and working with the CAO on the measurement of outcomes and impact. Working in collaboration with leadership, the COO will ensure that there are linkages between programs, best practices are employed, and professional development is provided to bolster necessary skills. The role places an importance on developing relationships and engaging the hearts and minds of staff in order to support and manage change. Diversity and equity guide Catholic Charities through challenging discussions and underpins all change. The COO must be committed to leading with this lens.

Catholic Charities of Santa Clara County (CCSCC) serves and advocates for individuals and families in need, especially those living in poverty. Rooted in gospel values, we work to create a more just and compassionate community in which people of all cultures and beliefs can participate. Catholic Charities of Santa Clara County works to impact those in need and disrupt the cycle of poverty in Santa Clara County. By providing a hand up, not a hand out, Catholic Charities changes lives for good. Because most lives are a complex pattern of choices and circumstances, we take a holistic approach to helping people change their lives, taking into account the whole person as well as their family and life situations. We do this through a broad range of services, including behavioral health and primary care services, job skills training and placement, older adult services, inmate and ex-offender support services, supportive housing services, financial education, immigration legal services, refugee foster care and resettlement, early childhood development, after school education, gang prevention and intervention and parent support. The agency also works closely with Charities Housing Development Corporation. With a budget of over $50M million, and over 550 staff and 1600 volunteers, we serve more than 40,000 people in over 40 programs at 84 sites throughout the county.